
FAQs
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We operate on a commission model, partnering with businesses to offer exclusive incentives to CleverBucks® customers. We earn revenue by facilitating the sale of goods and services through these partnerships.
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Yes! We partner with a trusted clearing bank for our banking infrastructure. Your CleverBucks® deposits are held by our FCA-licensed banking partner, with protection of up to £85,000 per customer under the UK government’s FSCS deposit guarantee scheme.
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No, we are not a bank. While you can open a unique savings account with us, we partner with a trusted clearing bank for all our banking infrastructure.
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Money deposited in flexible accounts remains accessible for withdrawal until you initiate the redemption process. Once redeemed, these funds can only be used with your chosen brand.
In fixed accounts, deposits are instantly transferred to an e-wallet with your chosen brand, enhanced by a CleverBoost. This e-wallet can be used for other purchases at the same brand, though opting for a smaller purchase may reduce your boost.
Requesting a cash refund from either account may incur a small fee.
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Items can be returned to the brand for store-credit at the same store.
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You can only change brands in a flexible account, with your CleverBoost adjusted to match the new brand's incentives. This way, you always get the most value from your account!